About the Academy

SteelRiver Academy

SteelRiver Logistics' own registered training organisation, registered with the Training Accreditation Council in Western Australia.

Who we are

Name: SteelRiver Academy (the Academy)
RTO code: 99999 (simulated). Shown with "(simulated)" wherever it appears.
Legal entity: SteelRiver Logistics Pty Ltd, trading as SteelRiver Academy. The Academy is not a separate company.
Type: Enterprise RTO: we train and assess SteelRiver workers only (new starters, existing employees and casuals). We do not enrol the public.
Place in SteelRiver: The registered arm of the People and Culture Learning and Development team, reporting to Lila Petrov, Head of People and Culture.
Delivery site: Perth DC, Lot 14 Kewdale Road, Kewdale WA 6105. Brisbane and Newcastle staff train through external RTOs.
Fees: No fees to learners. SteelRiver pays all costs.

Registration with TAC

Registering body: Training Accreditation Council (TAC), Western Australia
Legislation: Vocational Education and Training Act 1996 (WA) and the Vocational Education and Training (General) Regulations 2009
Registered: Initial registration Monday 7 March 2022; current registration period to Tuesday 6 March 2029
Scope: TLI30325 Certificate III in Supply Chain Operations (Release 1), delivered with the Warehousing Operations specialisation. Units from it may also be delivered on their own.
Not on scope: High risk work licence units TLILIC0003 and TLILIC0004. SteelRiver uses an external licensed assessor for these.
Not delivered: HLTAID011 Provide First Aid. SteelRiver uses an external first aid provider.

The Standards for RTOs 2025

The Academy works under the Standards for RTOs 2025, which TAC calls the Registration Standards 2025. TAC-registered RTOs, including the Academy, moved to them on Thursday 1 January 2026, and every Academy policy was reissued as version 2.0 on that date. TAC requires RTOs to comply with three documents:

the Outcome Standards: Quality Area 1 training and assessment (Standards 1.1 to 1.8), Quality Area 2 VET student support (2.1 to 2.8), Quality Area 3 VET workforce (3.1 to 3.3) and Quality Area 4 governance (4.1 to 4.4);
the Compliance Standards, including the Fit and Proper Person Requirements;
the Credential Policy, which sets the training and assessment credentials our trainers and validators hold.

Academy documents cite them as, for example, "Standard 1.5", "Compliance Standards s10" and "Credential Policy 1C".

Governance

SteelRiver's governing persons are accountable for the Academy's compliance under the Standards.

Governing persons

Rajesh Iyengar, Chief Executive Officer, SteelRiver Logistics (executive officer)
Lila Petrov, Head of People and Culture (high managerial agent)
Gemma Whitfield, Academy Manager (high managerial agent)

Compliance obligations

An annual declaration on compliance to TAC, signed by Rajesh Iyengar on Lila Petrov's recommendation, after an annual self-assurance review.
TAC is told of any material change within the required time, and before any planned change of governing person.
Public liability insurance through the SteelRiver group policy.
No third party arrangements: all training and assessment is by Academy employees. SteelRiver workplace supervisors observe and report but do not make assessment judgements.
Every Academy flyer and page shows "RTO 99999 (simulated)" and the training product code and title as on training.gov.au.

The Quality Committee

The Academy Quality Committee meets on the first Wednesday of every second month, 10:00 to 11:30, in Training Room 1.

Members

Gemma Whitfield, Academy Manager (chair)
Rohan Desai, Quality and Compliance Coordinator (secretary)
Craig Moretti, Lead Trainer and Assessor
Leanne Okafor, Trainer and Assessor
The Trainer and Assessor (TA-03), from January 2026
Anna Kowalski, HR Business Partner
Michael Tran, Operations Manager (operations representative)

Standing agenda

Compliance calendar
Validation schedule
Complaints and appeals
Learner feedback
Industry engagement
Continuous improvement register
Trainer currency

Facilities at the Perth DC

Training Room 1

In the admin building: 16 seats, a screen and a whiteboard. Used for off-floor sessions and Academy meetings. Book it through Ivy Chua, Student Services.

Practical training bay

At the north end of inbound staging: two bays of pallet racking, an electric pallet jack, a hand pallet truck, stretch-wrap, sample cartons with dangerous goods labels and sample delivery dockets and consignment notes. Bay rules are in the TAS (SRA-RTO-011).

The warehouse floor

Workplace training and assessment happen on the live warehouse floor at the Perth DC, under the SteelRiver site rules and with the learner's shift supervisor.

Systems

Student records and AVETMISS reporting in the Academy student management system. Completions are copied to the SteelRiver training register (SRL-CR-093).